Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun, it's important to approach gaming with the right mindset and set clear boundaries for yourself.

Remember: the house always has an edge. Only gamble what you can afford to lose, and never gamble money needed for essentials like rent, food, or bills.

Age Verification

Online pokies in New Zealand are only available to players aged 18 years and older. By accessing our site and any affiliated gaming platforms, you confirm that you are of legal age to gamble in your jurisdiction.

We take age verification seriously and support all efforts to prevent underage gambling.

Warning Signs of Problem Gambling

If you notice any of the following behaviours in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essential expenses
• Hiding gambling activity or lying about the time and money spent
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts to achieve the same excitement
• Unsuccessful attempts to cut back or stop gambling
• Gambling to escape problems, relieve stress, or manage negative emotions
• Jeopardising relationships, work, or education due to gambling
• Borrowing money to gamble or pay off gambling debts
• Experiencing thoughts of self-harm or suicide related to gambling losses

If you recognise any of these signs, help is available and recovery is possible.

Self-Help Tools & Responsible Gaming Features

Most reputable online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're willing to lose during a gaming session
• Reality Checks: Receive regular notifications about how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic reminders or automatic log-outs after a set period
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Account Closure: Permanently close your account if you wish to stop gambling entirely

Use these tools proactively. They are designed to help you gamble responsibly.

Support Organisations & Resources for New Zealand

If you or someone you know is struggling with problem gambling, these organisations provide free, confidential support:

New Zealand Services

• Problem Gambling Foundation (PGF)
  Phone: 0800 664 262 (free call)
  Website: www.pgf.nz
  Offers counselling, support services, and resources for problem gambling
• Gambling Helpline
  Phone: 0800 664 262
  Free, confidential telephone support 24/7
• Samaritans Aotearoa New Zealand
  Phone: 1737 (free call or text, available 24/7)
  Website: www.1737.org.nz
  Support for emotional distress, including gambling-related stress

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

If You Need Help

If you're concerned about your gambling or that of someone close to you, please reach out. There is no shame in seeking support, and help is always available.

Don't wait—contact a support organisation today:

Problem Gambling Foundation Helpline: 0800 664 262
Call Samaritans: 1737 (24/7)

Recovery is possible. You don't have to face this alone.